Full width project banner image

Commercial Property Management

Let Australia's Property People manage your asset, for less.

At Burgess Rawson Canberra, our expert property management team goes beyond basic oversight — we deliver strategic, hands-on management designed to protect and enhance the value of your commercial property. Backed by decades of experience, we’re trusted by a broad spectrum of private investors, institutional clients, and portfolio owners who rely on us to optimise performance and deliver consistent, measurable results.

We understand that buying a commercial property is just the beginning. Real long-term value is created through proactive, intelligent management. That’s why we take a holistic approach — not only maintaining your assets but actively driving their growth. From minimising vacancy and maximising rental income to managing risk and ensuring compliance, we handle every detail with precision and foresight.

Our in-house team leverages a comprehensive network of preferred service providers, ensuring prompt, cost-effective maintenance and seamless day-to-day operations. Meanwhile, our advanced financial reporting systems provide full transparency and actionable insights, empowering you to make informed decisions at every stage of your investment journey.

Constantly evolving with industry regulations, market trends, and case law, we pride ourselves on staying ahead of the curve. When you partner with Burgess Rawson Canberra, you’re not just getting a property manager — you’re gaining a strategic ally committed to maximising your asset’s performance, protecting your interests, and unlocking the full potential of your investment.

By ensuring that every aspect of a property’s performance is closely monitored and addressed, we minimise risk and maximise returns on each of our client’s investments by undertaking the following functions:

Property Inspections +
We conduct property inspections 30 Days after the beginning of the lease and every 6 months from then, as per the act. Our inspections include reporting and rectification of any repair/maintenance items requiring attention.
Tenancy Meetings +
Tenancy meetings can be a very useful tool to ensure tenant satisfaction remains at high levels. While conducting property inspections, we meet with the tenants and discuss any issues that need attending to. The biggest asset in any building is its tenants.
Tenancy Meetings +
Tenancy meetings can be a very useful tool to ensure tenant satisfaction remains at high levels. While conducting property inspections, we meet with the tenants and discuss any issues that need attending to. The biggest asset in any building is its tenants.
Monthly Property and Facility Management Reports+
We tailor and amend our reports to ensure they meet our clients’ requirements. These generally include a financial executive summary, building income and expenditure statements, tenant arrears reports, variance to budget reports and a tenancy schedule. We can also prepare monthly BAS statements to provide to your accountant if required.
Compliance+
When onsite our Facilities and Property Managers complete compliance checks to ensure that the registers devices and equipment are being maintained and comply with the appropriate legislation.
Owner's Portal +
You will be provided access to the owner’s portal in order to view the status of your property and any information.
Invoice Management +
We are highly experienced in managing our clients' invoices and financial records regarding their investment. This ensures invoices are paid on time.
Building Insurance+
The majority of our clients arrange their own building insurance, but should you require any assistance in this regard, please do not hesitate to contact us as we deal with many insurance brokers.
Tenant Insurance+
We ensure that each tenant holds a current certificate of insurance as per their lease and we keep a register of such.
Bank Guarantee and Security Deposit+
We ensure that each tenant has provided a Bank Guarantee or Security Deposit as per their lease and we keep a register of such.
Rental Invoices+
As a standard, we issue rental invoices on the 15th of the month for payment on or before the 1st of the following month. The rental invoices include any sundry or additional charges that are payable by the tenant.
Accrual or Cash Accounting+
Our system can be set to report and manage the property accounts on a cash or accrual basis.
Detailed Ingoing Condition Report +
A detailed ICR will be completed by your Property Manager prior to the tenants beginning their lease. This aids in ensuring the tenants will maintain the property to the standard it was in prior to entry.
Accounts Payable+
For cash flow purposes, we complete weekly payment runs of creditor invoices to ensure they are paid as close to the due by date as possible.
Accounts Receivable and Owner Payments+
Our Finance Manager completes trust receipting daily and we can complete owner remittances once funds are available. We can operate on issuing a set monthly owner payment into the Landlords nominated account or can manage the cashflow on a monthly basis to remit the available funds.
Rent Reviews+
We have a well-defined procedure for ensuring rent reviews are all dealt with in a timely manner as per the associated lease clause.
Arrears Procedures+
We have a standard arrears procedure to ensure all rents are collected. In general, our portfolio runs on a very low arrears percentage due to the open and consistent communication we have with each of our tenants. We ensure that arrears will be proactively followed up and reported on as required.
Operating Budgets+
The Property and Facility Manager work together to prepare and administer operating budgets for each property for the financial year. The budgets are submitted to the Landlord for approval and then issued and communicated to the tenants for any outgoing’s payment adjustments (if required).
Managing Expenses to Budget+
Our team aim to run each property as close to the approved budgets as possible. We invest a significant amount of time in our budget process to ensure that the budget is realistic and caters for all normal operating expenses and any forecast capital expenditure. Any items that arise that sit outside the approved operating budgets are presented to the Landlord for approval.
Service and Maintenance Agreements+
Due to the diverse nature of our portfolio, we currently are responsible for a wide variety of service agreements including but not limited to air conditioning, lifts, fire, safety, security and cleaning. We deal with a wide variety of external contractors and frequently tender and price check rates to ensure we are offering the best affordable contractors to our clients.
Co-ordination of Repairs and Maintenance+
We have a dedicated Property Management email address and phone number that our tenants use to alert our team to onsite issues. We have a wide variety of contractors in various locations on our register that can attend to any issue. Prior to a Contractor being added to our approved contractor list, we ensure that they have appropriate insurance cover and compliance documentation in place.
Emergency Evacuation Procedures+
We ensure that security and evacuation arrangements comply with appropriate legislation. Because this involves the safety of our tenants, we ensure that emergency evacuation exercises are regularly undertaken when required.
After Hours Call Outs+
For all after hours call outs and emergencies, the Property Manager, Facilities Manager and a Director of Burgess Rawson will be available to attend to all matters when required.

Our Team

Request a call back from our Property Management team.

Request submitted!

Something went wrong